Terms and conditions for spa-guests:
For your comfort, included in the treatment price, we provide for bathrobe, slippers and towels during your visit. Please arrive at the SPA no later than 15 minutes prior to your treatment. If you arrive late for your treatment, this will shorten your treatment time. Solstrand Spa is open for day visits Monday-Friday. For overnight guests at the hotel, it is open every day.
Considerations:
Our spa concept and treatments depend on dialogue between the spa therapist and the guest. For safety reasons, it is important that the guest can get up and down from the massage bench, bathtub and walk in and out of the shower alone.
If you are pregnant, have high or low blood pressure or other medical conditions we should be aware of, please give us good notice before you come. Then we can try to shape the treatment especially to fit your needs.
You should avoid treatments if you are ill, experiencing a fever or swelling – or if you are in the first three months of pregnancy.
Cancellation
Cancellation of spa treatment must be done at least 24 hours before your treatment starts. Treatments cancelled prior to this are refunded.
Terms and conditions for gift cards:
- Payment:You pay by card or Vipps.
- Delivery: You will receive the gift card as an email link just after payment.
- Gift cards can be used as full or partial payment of accommodation or spa treatment.
- Gift cards are valid 2 year from date of purchase.
- Gift cards can be used for dayspa Monday-Friday. If used in connection with accommodation it is valid all days.
- The buyer can cancel the purchase up to 14 days from the time of purchase.
- Gift cards are non-refundable and can not be exchanged for money.
- Gift cards will not be replaced if lost, stolen or used.
If you have any questions, please do not hesitate to contact us by email at hotel@solstrand.com, or by phone at 56 57 11 00.